A Coronavirus Message from Nice Floors
During this time, we offer thoughts and prayers to all members of our community who have been touched by the Coronavirus. This is a trying time for our society. Our health is something that should never be taken lightly or taken for granted. None of us know what lies ahead economically either, and we want let you know some measures we have taken and plan to take for the health of our employees and customers.
Half of our staff has been put on work from home status to spread out the contact in the office. Our communications are secure.
We are still taking and shipping orders at this time. We are based out of Louisville, KY. We have had some restrictions put in place, but at this time our warehouse, call center, and logistics companies are still operating. The limited areas of shipping at this point in time (3/23/20) are California and New York. At this time, we believe every other state is allowing logistic companies through the state to terminals and hom deliveries. We are waiting for clarity on California and New York but we have not gotten that. We will update as soon as we can.
We are still easily able to ship in and out of our warehouse. To view the products that we are able to ship out of our warehouse please view this link. We are keeping it as updated as possible. Quantities may vary.
We will waive credit card fees to expedite orders at this time. ACH's are still available if that is the preferrred method of payment.
Although we have a large online presence, we are a small business. We have created innovative ways to provide great products and service across the entire country for 8 years now. We thrive in this space of quick, savvy, and positive customer experience, and we hope that during this trying time we can provide you with the building material of flooring that you need to keep some semblance of normal life projects moving.
Please call us for any questions 1-888-633-6506. Or email us at firstname.lastname@example.org . We are standing by to help you across the country.
Thank you, and God Bless.
-The Nice Floors Team
Chris, Ashley & Michelle